About the Position

As the Library Circulation Supervisor for our Georgia T. Lord Library, you will oversee staff and daily operations in an assigned area for a large branch library under a Branch Manager's guidance. The ideal candidate will communicate effectively, be customer-focused, appreciate and respect others, demonstrate teamwork and collaboration, value continuous learning, and be supportive of change. Consider joining us to become part of a dynamic group of staff dedicated to serving a diverse community in a fast-growing area at the newly developed Goodyear Civic Square complex!

About Us

Do you want to champion the freedom to read and access information?  Here is your opportunity to make a difference and feel good at the end of your workday!

At the Maricopa County Library District, we are continuously working to support the changing needs of our diverse and connected community for all of Maricopa County.  Our mission is to provide access to technology, digital services and information to improve the quality of life for our residents.  Choose a job with purpose.

Choose a job with the Maricopa County Library District.

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including an incentive

• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

• Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more!  Work With Us | Maricopa County, AZ

We Require

• Two years of customer service experience

• Bachelor’s degree in Library Science, Liberal Arts, Social Science, Information Management, Business, or related field

• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis 

We Also Value

• Experience as a supervisor or lead

• Experience in a public library

Job Contributions

• Supervises the overall operation of an assigned area

• Hires and trains staff in the assigned area, including scheduling and conducting interviews

• Develops performance plans, monitors and documents performance, coaches/counsels, and evaluates staff

• Provide reference and reader advisory services and respond to customer concerns in person, on the telephone, and online

• Schedules staff and authorizes leave to ensure an equitable distribution of work and adequate staffing

• Processes library materials accurately, including the routing of materials and identification and handling of damaged materials

• Identifies needs and provides recommendations to improve branch operations (use of space, equipment, staffing, training, etc.)

• Assists with establishing, evaluating, and revising branch goals, objectives, policies, and procedures

• Oversees maintenance and safety of the assigned service area

• Provides exceptional internal and external customer service while applying the district’s Great Expectations philosophy    

Working Conditions

• Work is performed in a library setting, typically consisting of office or administrative work, and is not substantially exposed to adverse environmental conditions

• Ability to exert up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly, and walk/stand to a significant degree

Selection Procedure

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive