A Marketing/Communications Specialist I is an entry-level professional classification responsible for developing, coordinating, and implementing a marketing, public relations and/or education program for an assigned department or unit.  A Marketing/ Communications Specialist I is responsible for serving as an information resource to citizens, business establishments, news media, and community groups regarding an assigned area.  Where marketing is the primary function of the position, the duties include handling electronic and print media activities, press releases and advertising; writing articles for publication; and graphic design work.  Where public relations are the primary function of the position, the duties include planning, developing, and implementing a variety of information for programs or materials to facilitate communication to employees, citizens, and the general public.  Where education is the primary function of the position, the duties include effectively educating a diverse public about program area issues in a positive manner; developing public education programs and materials for a variety of audiences; and attending neighborhood meetings, community events, school groups, church groups, club meetings, etc.  A Marketing/Communications Specialist I may also be responsible for maintaining a department or subdivision website.  Scope of duties include developing and producing department/unit information using web technology, writing and designing pages for the website to keep it up-to-date, interesting and interactive; and maintaining the website content to City specifications and design standards.  In all situations it is important that the employee exercise a high degree of discretion and courtesy in dealing with the public.  Public contact may be stressful at times when it entails confrontational meetings as a result of dissatisfied citizens or business owners.  Employees in this class may perform any combination of marketing, public relations, or education duties as assigned.  This class performs related duties as required. 

A significant element of work involves public contact of a specialized nature, which requires patience, tact, and persuasion in dealing with citizens, news media, representatives, and businesspersons who are affected by City programs or projects.  This class is FLSA exempt-administrative. 

Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.    

Employee Values:  All employees of the City of Mesa are expected to uphold and exhibit the City’s shared employee values of Knowledge, Respect, and Integrity. 

Minimum Qualifications Required.  Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a Bachelor’s Degree in Public Relations, Communications, Marketing, Journalism, or closely related field.  Good (1 - 3 years) experience involving marketing, public relations, communications, or a related field.

Special Requirement.  Must possess a valid Class D Arizona Driver’s License by hire or promotion date.

Preferred/Desirable Qualifications.  Experience with desktop publishing, Hyper Text Markup Language (HTML), and graphic design is preferred by assignment.