The Library Technician assists the Head Librarian in library operations including but not limited to serving library users; maintaining a clean, orderly study environment; helping with basic computer issues; processing and repairing library materials; monitoring and training student workers; and performing other library tasks.

This role also requires a comprehensive understanding of and commitment to the unique Christian mission and vision of ACU to Transform Culture with Truth, and the ability to advance that mission and vision through the performance of its duties, including person-to-person mentorship and discipleship.

Typical Duties (The following duties are those typically required to do the job but are not intended to include all duties that comprise the job content. Typical duties are intended to illustrate the diverse and levels of difficulty of the job.)

Customer Service

• Help library users find and retrieve information and offer basic research help
• Explain and market the library’s resources and services to library users
• Troubleshoot basic computer, printer, and copy machine issues and help people with Microsoft Office, Google Docs, Gmail, and related productivity applications

Library Operations

• Monitor library usage
• Enforce library policies
• Clean and straighten up the library
• Check resources in and out using the library’s online catalog
• Process, shelve, maintain, and repair library materials
• Package and mail interlibrary loans
• Maintain library user records and holdings records
• Monitor and train student workers
• Perform other library tasks as assigned

Support of ACU’s Mission and Vision

• Routinely provide spiritual support and prayer to students and staff
• Demonstrate a mature, Christian faith in line with ACU’s Statement of Faith and Core Commitments

Other Duties and Responsibilities

Collaboration, confidentiality, and integrity are critical to success in this role. Completing other duties and tasks with utmost integrity and professionalism, as directed and not necessarily mentioned in this description, will be expected.

• Commitment to the University's faith statement, mission, and purposes; and an active Christian faith.
• Comfort and familiarity with the practice of praying with and for others, including students, faculty, and fellow University staff.
• The ability to meaningfully support and encourage students, faculty, and staff from a biblical worldview perspective, using relevant and applicable references from the Old and New Testaments and orthodox Christian writings.

Knowledge (Classification is typically expected to possess.)

• Basic to intermediate knowledge of computers, printers, and copy machines, especially Windows, Microsoft Office, Google Docs, Gmail, and related productivity applications

Education and Experience (Classification is typically expected to possess.)

• Some college education or experience working in higher education required
• Some experience working in libraries preferred

Ability and Skills (Classification is typically expected to possess or show potential of satisfactory development when placed in the job.)

• Customer service skills, helping diverse library users (especially college students)
• Excellent written and verbal communication skills
• Troubleshooting computer, printer, and copy machine issues
• Careful attention to detail
• Following written and verbal instructions, policies, and procedures
• Alphabetizing and putting things in numerical order
• Ability to sit, stand, bend, reach, and lift up to 25 lbs.
• Handling cleaning supplies and removing dust, dirt, and trash
• Performing repetitive, somewhat tedious tasks often involving hand and wrist movements

Time Required (Time period the classification is typically expected to perform as a fully trained employee, after hiring.)

This position is full-time (usually 7:30am-4:00pm Monday-Thursday and 8:30am-5:00pm Friday; hours may vary), working August-May. This position is off during June and July.