35% - Manages the processing, purchasing, receiving, and tracking of library serials and periodicals; processes and maintains library reserves collection; coordinates library catalog records; monitors and maintains library collection funds, monthly expense reports, and statistics using the financial management system
20% - Works as a contributing member of a diverse team to assist library patrons at the circulation desk with the use of library services; provides direct customer service at the circulation desk using an integrated library system; troubleshoots library technology - computers, printers/copiers, and media equipment; assists with locating library materials, stack maintenance and collection development; adheres to and reinforces library policies; compiles building occupancy statistics
35% - Fulfills, or cross-trains in, one or more of the following functional areas: debt resolution; library classroom reservation requests; Intra-district loan (IDL) requests using the integrated library system, Interlibrary loan (ILL) requests using the ILLIAD system; monitors and compiles department records, logs, documentation and statistics; utilizes appropriate software and technology in order to execute duties, including MS Office, Google Workspace, integrated library system and databases, and district management systems
10% - Helps plan and participates in special projects, social media and outreach programs; orders equipment and office supplies; serves on college/district committees; pursues professional growth; performs other duties as assigned
Associate’s Degree from a regionally accredited institution and one (1) year of experience in library support services such as library information resources, circulation services and equipment coordination.
High School Diploma/GED and three (3) years of experience in library support services such as library information resources, circulation services and equipment coordination.
A. In-person customer service experience in an educational and/or public sector setting
B. Paraprofessional library experience using an integrated library system (such as Symphony, Polaris, or Sierra) in one or more of the following technical and public access functional areas: Circulation, Acquisitions, Periodicals, Reserves, Debt management, Interlibrary loans, Cataloging, Reports
C. Experience processing library materials (serials; course reserves; technical services)
D. Experience using general computer skills (email, downloading, file maintenance and sharing), Google Workspace, Microsoft Office, internet browsers, and/or office technology (printers/copiers, scanners)
E. Experience working closely with a multicultural and diverse population
Special Working Conditions
● May be required to travel or be assigned to all GateWay locations
● May require some evenings or weekends
● May require prolonged periods of viewing a computer screen
● May be required to lift or carry up to #25 lbs
● MCCCD does not sponsor individuals for any type of work visas.