Reference and Technical Services Librarian

The Reference and Technical Services Librarian helps patrons with research and citations; creates and updates research guides; markets the library's resources and services; processes and maintains archival materials; catalogs resources; assists the Head Librarian with library projects; and otherwise serves library users.

Typical Duties (The following duties are those typically required to do the job but are not intended to include all duties that comprise the job content. Typical duties are intended to illustrate the diverse and levels of difficulty of the job.)

Customer Service

• Help library users find, identify, select, and obtain information
• Explain and market the library's resources and services to library users
• Troubleshoot basic computer, printer, and copy machine issues and help people with Microsoft Office, Google Docs, Gmail, and related productivity applications

Reference and Information Services

• Assist library users with research strategies, evaluating sources, and citation styles
• Promote the ethical use of information by advising on plagiarism and copyright
• Develop research guides and other asynchronous-help resources

Library Operations

• Close the library
• Monitor library usage
• Enforce library policies
• Monitor and train student workers
• Check resources in and out using the library's online catalog
• Maintain library user records and holdings records
• Perform other library tasks as needed

Technical Services and Archives

• Select, process, document, organize, and preserve archival materials
• Catalog library resources
• Assist the Head Librarian with collection development

Support of ACU's Mission and Vision

• Routinely provide spiritual support and prayer to students and staff
• Demonstrate a mature, Christian faith in line with ACU's Statement of Faith and Core Commitments

Other Duties and Responsibilities

Collaboration, confidentiality, and integrity are critical to success in this role. Completing other duties and tasks with utmost integrity and professionalism, as directed and not necessarily mentioned in this description, will be expected.

Knowledge (Classification is typically expected to possess.)

• Basic to intermediate knowledge of computers, printers, and copy machines, especially Windows, Microsoft Office, Google Docs, Gmail, and related productivity applications
• Demonstrated knowledge of archives, databases, and library management systems (i.e., online catalogs)
• Working knowledge of current cataloging codes and practices and of Library of Congress Classification and Dewey Decimal Classification

Education and Experience (Classification is typically expected to possess.)

• Master of Library Science (MLS) or equivalent from a program accredited by the American Library Association (ALA)
• Training or experience in archives

Ability and Skills

(Classification is typically expected to possess or show potential of satisfactory development when placed in the job.)

• Strong interpersonal skills
• Customer service skills, helping diverse library users (especially college students)
• Excellent written and verbal communication skills
• Strong critical thinking skills
• Troubleshooting computer, printer, and copy machine issues
• Careful attention to detail
• Following written and verbal instructions, policies, and procedures
• Alphabetizing and putting things in numerical order
• Ability to sit, stand, bend, reach, and lift up to 25 lbs.
• Performing repetitive, somewhat tedious tasks often involving hand and wrist movements

Time Required (Time period the classification is typically expected to perform as a fully trained employee, after hiring.)

This position is part-time (typically late afternoons and evenings, Sunday-Wednesday; hours may vary), from August-May (normally working only during the fall and spring semesters).