Master's degree in Library Science from an American Library Association (ALA) accredited school.
Our Preferred Candidate has:
Preference given to candidates with public library experience (paid, internship and/or volunteer experience will all be considered).
Experience planning and presenting programs in a public library.
Experience planning and conducting story time with youth.
Experience assisting customers with library downloads such as eBooks.
Essential Job Tasks
Provides exceptional customer service to internal and external customers using the Library District's Great Expectations customer service model.
Provides reference and reader's advisory services to customers in person, by phone, and through email.
Uses ILS to retrieve bibliographic data and item status, check customer accounts and place holds.
Instructs individual customers or small groups on the use of the PCs, the online catalog, various databases and the Internet.
Conducts group tours, school visits, and community outreach.
Plans, prepares and conducts public attendance programs, such as story times, computer classes, book discussion groups, etc. for adults, teens, youth, and multi-generational depending on assignment.
Responds to customer concerns in person, on the telephone, and online through Ask-a-Librarian.
Prepares daily cash summary, balance monies received, and balance cash drawer.
Assists in the overall operation of the Adult Services/Youth Services areas.
Prepares book displays, create posters, create bibliographies, bookmarks, bulletin boards, games, and promotional displays.