Grand Canyon University’s Library is seeking a full time Library Supervisor. This individual will be responsible for the supervision of library student workers. The Library Supervisor works to accomplish the primary objective of serving library patrons by insuring smooth operation of the various activities of the department.
Please note: This position will need to be able to work the hours of 1:30 p.m. to 10:30 p.m. Tuesday through Thursday and 5:30 p.m. to 2:30 a.m. Friday through Saturday.
Collaborates with Library staff and other departments to fulfill smooth daily operation of Library Services
Provides prompt and friendly services to Library patrons, in person and over the phone; resolves complaints; assists in difficult service interactions; refers patrons to other departments as necessary
Responsible for interviewing, hiring, supervising, scheduling, training, progress monitoring, and evaluation of all Library student workers
Oversees the maintenance of the Library collection, and organization of the Library floors
Responsible for collecting and monitoring statistics required for the management of the Library
Supervises and participates in set-up, and take down, for all events held in the Library and sessions in the Library Instruction Room
Processes interlibrary loan requests, including fulfilling loans for Library patrons, requesting materials from other libraries, and sending materials to other libraries for loan
Maintains library materials, furnishings, equipment, technology, and signage
Identifies, submits and coordinates all necessary maintenance requests for the Library floors
Responsible for library supply inventory and ordering of library supplies
Other duties as assigned
Bachelor’s degree required
Two years of library experience preferred in customer service
Ability to work evening and weekend hours; will be part of rotating library schedule to serve patrons.
Must pass pre-employment background check.
Able to explain how to use a computer and how to read a computer screen to people over the telephone or via video conferencing.
Able to read through resources and determine if content relevant to academic learning outcomes which requires ability to assimilate and interpret information and draw conclusions.
Familiar with utilizing article databases and various online search engines.
Knowledge of principles, practices, and trends of professional library work.
Knowledge of materials, publishers, and vendors and overall operation of the Library
Proficiency using Microsoft Word, Excel, and PowerPoint.
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University