Duties & Responsibilities
- Manages, plans, organizes, schedules, prioritizes, assigns, and reviews the work of assigned information technology staff; monitors workload, deadlines, goals and progress.
- Trains staff and ensures application of current performance, policy and processing standards.
- Conducts analysis and provides input into information technology strategic planning. Participates in budget development.
- Plans, organizes and serves as project manager on large/complex information technology projects.
- Evaluates emerging technologies and identifies hardware, software, and other resources necessary to accomplish unit tasks within budgetary constraints. Recommends the purchase of hardware/software.
- Establishes unit standards and policies; implements and recommends actions to improve work flow, simplify operational and reporting procedures and improve performance standards.
- Coordinates unit activities with vendors, users and other operational units.
- Maintains work, time and cost records. Writes status reports, including conclusions and operational recommendations.
- Supervises six full-time employees or their equivalent, and four part-time student workers, on a regular basis.
- Assists with decisions regarding hiring, evaluation, promotion and termination of employees, or makes related recommendations that are given particular weight.
- The UA Libraries support the UA’s diversity and inclusiveness strategic initiatives designed to create an inclusive environment for all faculty, staff, and students. The candidate is expected to support diversity and inclusiveness efforts in the department and college.
- Other duties as assigned.
Knowledge, Skills, & Abilities
- Excellent interpersonal and communication skills, both written and verbal.
- Ability to work in a highly collaborative and inclusive environment, one that values and leverages the benefits of diverse perspectives.
- Positive attitude and strong demonstration of Our Values: Collaboration, Continuous Learning, Diversity, Innovation, and Integrity.
- Knowledge of supervisory practices, principles and techniques.
- Knowledge of the principles, practices and techniques of providing computing services in an academic environment.
- Knowledge of current computer hardware, software and emerging technologies.
- Skill in supervision (e.g., selecting, training, assigning and reviewing work, leading and motivating, appraising and supervising performance).
- Skill in establishing and maintaining standards, policies, and operational effectiveness.
- Skill in managing projects and analyzing operational efficiency.
Please see Arizona Board of Regents Minimum Qualifications
Arizona Board of Regents Minimum Qualifications
Seven years of progressively responsible information technology experience including one year of supervisory experience; OR, Bachelor’s degree in Management Information Systems or a related field AND four years of information technology experience which includes one year of supervisory experience; OR, any equivalent combination of experience, training and/or education.
- Provisioning, maintaining, repairing, and supporting user desktop and laptop workstation and operating systems, including Microsoft Windows, Apple MacOS, Google Chrome OS, and Ubuntu Linux.
- Using OS and application imaging and deployment management tools, e.g. LANDESK, Ghost, DeployAnywhere, DeployStudio, etc.
- Microsoft Windows Server functionality, including Exchange email and calendaring, Active Directory Domain Services, DNS/DHCP/IPAM, Windows PowerShell, etc.
- Administering and supporting networked resources, including file shares, remote desktops, virtual private networking, Active Directory accounts and permissions, security and backup services, etc.
- Office productivity and related software applications, e.g. Microsoft Outlook, Microsoft Office, Adobe Creative Cloud, DocuWare document management, etc.
- Current IT security practices and protocols.