Primary Duties and Responsibilities:
- The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Serves as the Branch Supervisor of 1 of 2 libraries with supervisory status over library staff at the assigned location. Responsibilities include managing the overall operation of the assigned library.
- Reviews and evaluates library materials, and recommends the purchase of new books, computer programs and media materials for the library collection; assesses collection and recommends the removal of books and other resources that are no longer appropriate for the collection.
- Plans, develops, coordinates, promotes, and implements various library programs, activities and events system-wide according to community interest and need for all age groups. Conducts public relations functions and attends community events; provides tours of library facilities and makes presentations on services available; plans, organizes and implements outreach programs for the community; prepares press releases and speaks to community groups and schools; develops and distributes marketing materials.
- Plans, develops, coordinates, promotes and implements various business related entrepreneurship and innovative library programs. Participates in partnerships with are business community and City departments to assess community needs for entrepreneurship and innovative type programming, activities and events.
- Assists customers with selection and use of library materials; instructs customers in the use of library reference tools, on-line computer catalogs, electronic databases and other resources.
- Resolves customer service issues and responds to routine and non-routine library policy and service concerns and/or complaints. Provides information and interpretation of library policies, procedures, rules and regulations to staff and general public.
- Researches and writes grants based upon needs of the library; analyze grant options and library qualifications.
- Monitors and reviews trends in library practices and functions; recommends operational and policy improvements.
- Prepares and reviews statistical and analytical reports of library activities, operations and procedures; gathers and compiles data for reports.
- Provides technology support for public access computers and other electronic devices.
- Plans, develops and ensures displays appear professional and relevant at all times.
- Performs other duties as assigned or required.
Minimum Qualifications & Position Requirements:
Education and Experience:
A Master's degree in library science from an American Library Association (ALA) accredited college or university and three (3) years of professional supervisory experience in a public library preferred; OR an equivalent combination of education and experience.
Necessary Knowledge, Skills and Abilities:
- Knowledge of City policies and procedures.
- Knowledge of library organization, procedures, terminology, practices and trends.
- Knowledge of the principles and practices of managing a library collection.
- Knowledge of the principles of record keeping and records management.
- Skill in developing new services and/or programs in entrepreneurship and innovation; acquiring the latest knowledge and skills to retain expertise in business research; and development of collections and resources related to entrepreneurship and innovation.
- Skill developing, coordinating and conducting library programs and activities.
- Skill in the operations of various library software programs; Polaris, Envisionware, PC RES and collectionHQ.
- Skill in following and effectively communicating verbal and written instructions.
- Skill in providing effective customer service with tact and courtesy.
- Skill in making oral presentations and promoting library services.
- Skill in assessing and prioritizing multiple tasks, projects and demands.
- Skill in researching library computer systems and catalogs.
- Skill in establishing and maintaining cooperative working relationships with employees, community groups and the general public.
- Skill in operating a personal computer utilizing a variety of business software.