Library Support Staff Certification
Arizona State Library, Archives & Records COVID-19 Response
- Our number one goal is to keep the public and our employees safe
- The situation related to COVID-19 is rapidly developing, as is the response from this office and the state. Please check back regularly for updates
- We are committed to providing continuity of services while reducing exposure risks
- In-person trainings for ALL divisions are on hold until further notice. Divisions will hold trainings by webinar as needed.
- Department staff will attend community meetings virtually or by phone, when available.
- Services impacted:
- In-person Patent and Trademark Resource Center consultations
- In-person retrieval and immediate checkout of materials to patrons of Arizona Talking Book Library
- Walk-in reference service for Archives & the Research Library. Research & reference services are now offered by appointment only. Please contact us here to request an appointment.
- Ask a Question - online reference service
- Digital Arizona Library, including statewide electronic resources
- Records retention schedules assistance
- Arizona Talking Book Library requests and link to downloads
- Tools and resources for library staff
- Online continuing education for library staff
- Consulting for library staff on grants, electronic resources, digital inclusion efforts, Public Library Survey and all library services
- Communications channel for County Librarians
- E-rate Services offered online and by phone
- Arizona Capitol Museum Giftshop orders can still be placed online
- Arizona Capitol Museum collections can be viewed online through the Arizona Memory Project and Google Cultural Institute
- Arizona Capitol Museum staff can respond to email and phone call inquiries.
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Library Support Staff Certification Changes
The Arizona State library offers the Library Support Staff Certification (LSSC) for Arizona library staff that do not have an MLIS. This program is offered through ALA and supported by IMLS. A webinar with information on obtaining the LSSC may be found on Niche Academy.
Earning the LSSC requires the completion of 6 competencies which can be earned by taking 7 courses online through Infopeople. Arizona library staff can take these courses at no cost to them through the Arizona State Library. Once all 7 courses have been completed and the certificates of completion for each course have been submitted to the State Library, the staff person will receive an Arizona Library Support Staff Certification. They will also be eligible to receive the national LSSC. To receive the national certification the applicant would apply and pay the $350 fee to ALA.
The competencies to complete the certification are as follows:
Three required competency sets:
- Foundations of Library Services (1 course)
- Communication and Teamwork (2 courses)
- Technology (1 course)
Three additional competency sets from the remaining seven elective competency sets:
- Adult Readers’ Advisory Services
- Cataloging and Classification
- Reference and Information Services
- Supervision and Management
- Youth Services
Infopeople Courses That Meet Required Competencies: Must complete all Courses.
| Competency | Course Required |
| Foundations of Library Services | Foundations of Library Science |
| Communication and Teamwork | Communication is More Than Words and All Work is Team Work |
| Technology | Technology in Libraries |
Infopeople Courses That Meet Elective Competencies: Must choose three competencies.
| Competency | Course Required |
| Youth Services | Children's Services Fundamentals and Teen Services Fundamentals |
| Cataloging and Classification | Basic Cataloging and Classification |
| Reference and Information Services | CORE Reference Fundamentals |
| Adult Reader's Advisory | Readers' Advisory: Books and Beyond |
| Supervision and Management | Library Supervision and Management |
For questions contact Jaime Ball at [email protected].
