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Library Support Staff Certification

Arizona State Library, Archives & Records COVID-19 Response

What our office is doing

  • Our number one goal is to keep the public and our employees safe
  • The situation related to COVID-19 is rapidly developing, as is the response from this office and the state. Please check back regularly for updates
  • We are committed to providing continuity of services while reducing exposure risks
  • In-person trainings for ALL divisions are on hold until further notice. Divisions will hold trainings by webinar as needed.
  • Department staff will attend community meetings virtually or by phone, when available.
  • Services impacted:
    • In-person Patent and Trademark Resource Center consultations
    • In-person retrieval and immediate checkout of materials to patrons of Arizona Talking Book Library
    • Walk-in reference service for Archives & the Research Library. Research & reference services are now offered by appointment only. Please contact us here to request an appointment. 

Services that are available online or by phone

  • Ask a Question - online reference service
  • Digital Arizona Library, including statewide electronic resources
    • COVID-19 Resources for Arizona Libraries
    • Stay-at-Home Learning Tools
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  • Consulting for library staff on grants, electronic resources, digital inclusion efforts, Public Library Survey and all library services
  • Communications channel for County Librarians
  • E-rate Services offered online and by phone
  • Arizona Capitol Museum Giftshop orders can still be placed online
  • Arizona Capitol Museum collections can be viewed online through the Arizona Memory Project and Google Cultural Institute
  • Arizona Capitol Museum staff can respond to email and phone call inquiries.

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Library Support Staff Certification Changes

The Arizona State library offers the Library Support Staff Certification (LSSC) for Arizona library staff that do not have an MLIS. This program is offered through ALA and supported by IMLS. A webinar with information on obtaining the LSSC may be found on Niche Academy.

Earning the LSSC requires the completion of 6 competencies which can be earned by taking 7 courses online through Infopeople. Arizona library staff can take these courses at no cost to them through the Arizona State Library. Once all 7 courses have been completed and the certificates of completion for each course have been submitted to the State Library, the staff person will receive an Arizona Library Support Staff Certification. They will also be eligible to receive the national LSSC. To receive the national certification the applicant would apply and pay the $350 fee to ALA.

The competencies to complete the certification are as follows:

Three required competency sets:

  • Foundations of Library Services (1 course)
  • Communication and Teamwork (2 courses)
  • Technology (1 course)

Three additional competency sets from the remaining seven elective competency sets:

  • Adult Readers’ Advisory Services
  • Cataloging and Classification
  • Reference and Information Services
  • Supervision and Management
  • Youth Services

Infopeople Courses That Meet Required Competencies: Must complete all Courses.

Competency Course Required
Foundations of Library Services Foundations of Library Science
Communication and Teamwork Communication is More Than Words and All Work is Team Work
Technology Technology in Libraries

Infopeople Courses That Meet Elective Competencies: Must choose three competencies.

Competency Course Required
Youth Services Children's Services Fundamentals and Teen Services Fundamentals
Cataloging and Classification Basic Cataloging and Classification
Reference and Information Services CORE Reference Fundamentals
Adult Reader's Advisory Readers' Advisory: Books and Beyond
Supervision and Management Library Supervision and Management

For questions contact Jaime Ball at [email protected].

Branches

  • Archives
    • Accessing Arizona Public Records
    • Archives and Records Management Policies
    • Conservation Disaster Recovery
    • Contact
    • Programs, Training, and Presentations
      • Class Offerings
    • Research at the Archives
      • Ancestry.com Arizona
      • Arizona State Agency Records and Publications
      • Genealogy Collection
        • Genealogy Information Portals
        • Ten Basic Steps to Researching Your Family Tree
      • Maps at the Arizona State Archives
      • Photograph Collections
        • Photograph Collection List
      • Arizona Women's Hall of Fame
  • Arizona Capitol Museum
    • About the Arizona Capitol Museum
    • Capitol Museum Store
    • Capitol Museum Tours
    • Exhibits
      • Online Art Exhibits
      • Online Exhibits
    • Museum Events
      • Celebrating Suffrage: More than the 19th Amendment
    • Museum Guild
    • Plan your Visit
      • Explore the Capitol
    • Reserve a Room
    • Tours & Educator Resources
    • Visitor Satisfaction Survey
    • Volunteer Opportunities
  • Arizona Talking Book Library
  • E-Rate
  • Library Development
    • Arizona Center for the Book
    • Arizona Reading Program
    • Contact Library Development
    • Continuing Education
      • Arizona State Library Leadership Institute
      • Arizona State Library Summer Institute
      • Get Involved Collaborative
      • Library Support Staff Certification
      • Scholarships
    • Grants
    • Library Directory
    • Library Services & Technology Act (LSTA) Funding
    • Programs, Services and Tools
    • State Grants-in-Aid (SGIA)
  • Records Management
    • Records Center Services
      • Records Warehouse and Vault
    • Retention Schedules, Forms, Standards, Guidance and FAQs
      • Forms and Approvals
      • Guidance, Standards and Statutes
      • Retention Schedules
  • State of Arizona Research Library
    • Arizona Collection
    • Arizona Newspapers
    • Federal Agency Publications and Information
    • Legal Resources
    • Legislative Assistance and Resources
    • Patent and Trademark Resources
    • Research Center
    • Research for State Employees
    • State Publications
    • State of Arizona Research Library Policies

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1700 W. Washington St., B-002
Phoenix, AZ 85007

Phone 602-542-6200
Fax (602) 542-1575

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