NATURE OF WORK
Under limited supervision, monitors technical support activities, performs technical work of considerable difficulty in systems administration (ILS system) and in the design, acquisition, and monitoring of networks in both local-area and wide-area network environments; provides continuous improvement plan and action for IT services; provides effective customer communications; performs work of considerable planning, coordinating, and implementing of information technology projects within the Library District; this position has department specific responsibility.
EXAMPLE OF WORK:
(Illustrative Only) Provides leadership in planning and implementation of projects for enterprise application systems administration, network infrastructure, and technical support; oversees all installations, upgrades, and patches within the Library District Information Technology division; evaluates the coordination and implementation of security requirements and access controls; prepares specifications and plans for implementation of new or enhanced network environment and public wireless service; develops technical support policies, procedures, and practices; develops hardware and software requirements based on user needs assessment; designs, develops, and maintains Web pages; responsible for monitoring the IT budget; plans, implements, and administers the Library's Integrated Library System (ILS) SirsiDynix; supervises, trains, and evaluates assigned staff; manages service agreements and vendor negotiations; works with vendors and department subject matter experts to assist support activities; coordinates with vendors and assists in the selection and evaluation of alternative systems; develops and evaluates Request for Proposals; develops hardware and software requirements based on user needs assessment; coordinates with vendors and assists in the selection and evaluation of alternative systems; develops and assists users with procedures, configuration, and use of mid-range and file server systems; initiates acquisition procedures; develops user manuals and documentation and conducts user training as needed; regular and reliable attendance is required; performs other duties as assigned.
EXPERIENCE AND EDUCATION:
Bachelor's degree from an accredited college or university in Computer Science, Management Information Systems, or Programming; AND three (3) years progressively responsible experience in system administration, and one (1) year of project management experience and two (2) years of supervisory experience; OR an equivalent combination of education and experience; successful completion of a background check may be required; some positions may require a valid driver's license. Preferred Qualifications: Master's degree in Computer Science, Management Information Systems.
This position is advertised from the minimum to the mid-point annual salary. Salary will be determined based on education and experience at the time of offer.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of: Information systems applications, technologies, network and capabilities; computer programming languages and techniques; principles and techniques of systems analysis and design applicable to automated information applications and systems; operating principles, capabilities, and limitations of automated information systems, modules, hardware and software; principles and practices of project management; operation, maintenance and performance capabilities of hardware, software, PC operating systems, and data communication systems; a wide variety of hardware platforms and voice/data communications systems as well as virtual server environment and physical server environment platforms; County policies and procedures. Knowledge of system security requirements and access controls; system administration of ILS system (SirsiDynix ILS system is preferred).
Skill in: Researching, analyzing, and determining computer problems, user needs, solutions, and system capabilities; identifying, analyzing and resolving problems and needs applicable to technical support services. automated information applications and systems; evaluating computer equipment, hardware and software systems, and peripheral devices; developing operational procedures, manuals, and documentation; project management; developing work plans and schedules; assigning and leading the technical work of others in a department; developing operational policies and procedures; implementing procedures and methods used in conducting systems analysis; preparing and maintaining project documentation; comprehending technically complex verbal and written instructions; developing operational policies and procedures; training and supervising others; exercising initiative and judgment in selecting proper solutions; communicating effectively verbally and in writing; preparing and maintaining accurate documentation, records and reports; conducting feasibility and cost benefit analysis studies; developing comprehensive user manuals and documentation; following written and verbal instructions; establishing and maintaining effective working relationships with employees, other agencies, vendors, and the public.
Ability to: Supervise, develop, and train staff; communicate effectively verbally and in writing; stand or sit for long periods of time (up to 6 – 7 hours); lift at least 5 – 10 lbs.; bend, walk and stoop. (20%)
The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some stooping, and/or kneeling; and significant fine finger dexterity. Generally the job requires 60% sitting, 20% walking and 20% standing. Working at a computer monitor for extended periods required. The job is performed under minimal temperature variations and in a generally hazard free environment.
EOE/AA/ADAAA/M/F/V/D DRUG FREE WORKPLACE
Yuma County Human Resources - 198 S. Main St., Yuma, AZ 85364
Phone: (928) 373-1013 Fax (928) 373-1153 Job Line (928) 373-6090